Elevate Your Stay
The Ritz-Carlton Club Experience
The Ritz-Carlton Club redefines the luxury hotel experience, combining exclusivity and comfort with signature personalized service and the attention to detail that The Ritz-Carlton is known for. Often referred to as a “hotel within a hotel,” Club enhances your entire stay by providing a dedicated Concierge, a private Club Lounge, unique in-room amenities and exclusive experiences that immerse you in the best of the destination.
Club Lounge Access
Begin your stay with exclusive access to the Club, located on the 26th floor. Here, our Club Concierge welcomes you with intuitive service, framed by sweeping views of Almaty City and the Alatau Mountains, alongside continuous culinary presentations served throughout the day.
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Dedicated Concierge
From dining arrangements to tailored excursion recommendations, our dedicated Club Concierge team is committed to elevating every aspect of your stay with thoughtful, personalized service. The team is available daily from 10 a.m. to 10 p.m. to assist with your individual needs.
Enjoy complimentary access to a private meeting room for up to two hours, offering a refined and discreet setting for both business and personal use.
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Daily Culinary Presentations
Five times each day, the Club offers complimentary culinary presentations. These include breakfast, served in our main restaurant on the 30th floor, where panoramic city views complement a wide selection of international cuisine. All other presentations — lunch, afternoon tea, hors d’oeuvres, and cordials — are served in the Club. Together, they reflect the destination’s culinary story through locally sourced ingredients, signature dishes, and thoughtfully crafted beverages.
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In-Room Amenities
Your Club experience extends seamlessly into your room or suite, where additional amenities are thoughtfully provided for your comfort. Complimentary shoeshine service and pressing of up to two garments ensure you are impeccably prepared for the day ahead or an evening in the city.
Each evening, a rotating selection of turndown amenities is carefully curated to enhance your comfort. Upon request, additional amenities such as silk sleep masks and in-room fitness kits are available to further support your well-being.
